Privacy Policy

This Privacy Policy describes howAntonio Romero Productos Españoles SL(hereinafter, “the company”, “we”, “our”) collects, processes and protects the personal data of users (“you”, “user”) when they browse our website, make a purchase or communicate with us (hereinafter, the “Services”).

By using our Services, you acknowledge that you have read and accepted this Privacy Policy. If you do not agree with its contents, please stop using the website.

1- Data Controller

Antonio Romero Productos Españoles SL
Pepe Osorio Street OTR 29 29670 Marbella - Málaga
Contact email:the order of the gods@antonioromero.ca

2- Changes to this Policy

We may modify this Policy to adapt it to legislative or internal operational changes. The current version will always be the one published on the website, with the date of the last update clearly visible.

3- Personal Data We Process

3.1. Data provided directly by you

When you use our Services you may provide us with:

• Contact information: name, surname, address, telephone, email.
• Order details: billing and shipping address, payment method, items purchased, purchase history.
• Account details: username, password, and security questions.
• Website navigation information: products viewed, added to cart, comments, reviews, coupons, loyalty programs, etc.
• Data included in communications with our customer service.

If you choose not to provide certain information, we may not be able to provide you with some Services.

3.2. Automatically Collected Data

We may collect technical information about your visit, such as:

• IP Address
• Browser type and device
• Pages visited
• Session duration
• Information provided by cookies and similar technologies

3.3. Data obtained from third parties

We can receive data from:

• Technology providers (such as Shopify or other platforms that host or support the online store).
• Payment gateways (card, banks, PayPal, etc.).
• Online analytics and advertising services.

All data from third parties is processed in accordance with this Policy and the GDPR.

4- Purposes of the Processing

4.1. Service provision

We process your data for:

• Manage purchases and payments
• Send products
• Manage returns, exchanges and refunds
• Maintain your customer account
• Send communications related to orders, incidents, or contractual information
• Answering inquiries and providing technical support

4.2. Marketing and commercial communications

We can send you information about products, news or promotions if:

• We have your consent, or
• There is a prior contractual relationship (previous purchases), provided that you can object at any time.

You can unsubscribe at any time using the link included in each email.

4.3. Security and fraud prevention

We process data for:

• Detect and prevent fraudulent or illegal activities
• Protecting the security of the website and our communications
• Comply with legal obligations

4.4. Improvement of services

We process usage information to optimize:

• How the website works
• Statistical analysis
• User experience
• Content personalization

5- Legal Basis for Processing

We process data based on the following legal grounds under the GDPR:

• Contract execution: order processing, account creation, deliveries, returns.
• Explicit consent: sending newsletters or commercial communications.
• Legitimate interest: fraud prevention, service improvement, internal analytics.
• Legal compliance: tax obligations, accounting, defense against claims, among others.

6-Cookies

We use our own and third-party cookies for:

• Analytics
• Technical operation of the website
• Personalized advertising
• Remember user preferences

The user can configure or reject them from the cookie banner or browser settings.

Rejecting cookies may affect some functionality.

7- Communication of Data to Third Parties

We can share data with:

• Suppliers necessary for the execution of the contract (logistics, courier services, hosting, payment gateways, web maintenance, customer service).
• Electronic commerce technology platforms.
• Digital marketing and analytics services.
• Public Administrations when legally required.
• Corporate transactions (sale, merger, restructuring).

We do not sell personal data to third parties.

8- International Transfers

If the data is hosted or processed outside the European Economic Area, we guarantee compliance with the GDPR through:

• Standard Contractual Clausesapproved by the European Commission, or
• Certifications and equivalent legal mechanisms.

9- Data Published by the User

If the user posts reviews, comments, or other publicly visible content:

• It will be accessible to third parties.
• The company cannot guarantee how other users will handle that information.

10-Data Retention

The data will be retained:

• For the duration of the contractual relationship
• As long as they are necessary to comply with legal obligations (up to 6 accounting/tax years in Spain)
• Until I withdraw my consent (in treatments based on it)
• Until you request deletion

11- User Rights

The user may exercise the following at any time:

• Access
• Rectification
• Erasure (right to be forgotten)
• Limitation of treatment
• Opposition
• Portability
• Withdrawal of consent
• Not to be subject to automated decisions

You can exercise these rights by writing to:

👉 atusordenes@antonioromero.ca

Proof of identity may be requested to ensure security.

If you are not satisfied, you can file a complaint with the Spanish Data Protection Agency (AEPD)or other EU supervisory authority.

12- Minors

Our Services are not directed to children under 14 years of age.
We do not intentionally collect data from minors.
If a parent or guardian discovers that a minor has provided data, they can request its deletion.

13- Information Security

We apply technical and organizational measures to protect personal data.
However, no technology is infallible and we cannot guarantee absolute security against attacks.

14- Contact

To exercise your rights, resolve queries, or request information about this Policy:

Antonio Romero Productos Españoles SL
📍 Pepe Osorio Street OTR 29 29670 Marbella-Malaga Spain
📧 atusordenes@antonioromero.ca